Note to OUHK Student :
Single Password Management - Forget Password: If you forget your current password, you can change a new password by providing all the information mentioned in part 1 and 2 correctly. Your new password will then be updated to related systems, including MyOUHK, Electronic Library, Online Learning Environment and various eServices.

New Password Requirement :
• Your new password MUST be 8 to 12 alphanumeric characters(A-Z;a-z;0-9, case-sensitive) in length
• Your new password MUST contain at least one uppercase letter, lowercase letter and number

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Forget Password
1
Enter Personal Information
 Student number:
e.g. 98123456
 

HKID/Other ID number:
(Select the ID type and enter number. Non-HKID cardholders should select "Other ID" and enter the relevant identity number.)

HKID       Other ID

(            )
Date of Birth:
e.g. 20/01/1970
/            /           
DD/MM/YYYY 
2
Enter Secret Answer


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Answer: 

Re-type Answer:


3
Click the Change Password button to set your new password.

New Password:
(8-12 alphanumeric characters)
Confirm New Password

 
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If you forget your secret answer or have problem to reset a new password, you can call our Technical Hotline at 2711-2100 or email to ituhelp@ouhk.edu.hk

 

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